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Cognoir

Contact

How to reach us.

We’re a small team, so we keep the channels concrete: one email per intent, monitored by a human. Please use the address that matches your request — it gets the right eyes on it fastest.

  • Product support

    Questions about how a feature works, problems with an upload, or anything you'd ask a senior colleague using the tool.

    support@cognoir.app

    We aim to reply within one business day.

  • Sales and onboarding

    If you're evaluating Cognoir for a team or institution, we can walk you through pricing, deployment in EU regions, and shared workspaces.

    sales@cognoir.app

    We aim to reply within one business day.

  • Press and partnerships

    Briefings, interviews, integration proposals, or anything press-adjacent.

    press@cognoir.app

    We reply when we can usefully respond — please mark deadlines clearly.

  • Security disclosures

    Coordinated disclosure for vulnerabilities you've found. Please don't post them publicly first.

    security@cognoir.app

    We acknowledge within 48 hours and work with you on a remediation timeline. PGP key on the security page.

We don’t run live chat. If you’re trying to get something unblocked quickly, email support@cognoir.app and we’ll triage it there.